Returns & Exchanges

At Mask Co, we want you to love your home essentials; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure that all products are returned in their original packaging and in unused condition to qualify for processing.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all tags and protective layers are intact to prevent damage during transit.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.